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Aug 21, 20224 min read
Quality and QA Closure — What, When, and How?
Why the obsession with quality? The increasing complexity of today’s software products — combined with greater competitive pressures and...
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Aug 20, 20222 min read
Pre-Chat Form Setup in Salesforce Live Agent
Salesforce Live Agent allows you to connect with customers in real time through a web-based, text-only live chat. To initiate text-only...
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